Accessibility statement for Wyre Forest District Council job application system

This applies to web pages within https://wyreforestdc.wm-jobs.co.uk/members/index.php

This website is run by Wyre Forest District Council using external software produced by Tribepad. This statement applies to all candidate processes used to register and apply for a job.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels, and fonts using browser or device settings.
  • Zoom in up to 300% without the text spilling off the screen.
  • navigate most of the website using a keyboard or speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact the relevant department. If you are not sure which department you need please email hr@wyreforestdc.gov.uk.

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the web team by email web@wyreforestdc.gov.uk, or by calling 01562 732200

What we’re doing to improve accessibility

All candidate processes are tested internally on an annual basis, using accessibility tools and assistive technology to help meet standards. Tribepad also tests with real users and requests feedback about the experience of job applicants to improve the user experience.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Wyre Forest District Council are committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How accessible this website is

We know some parts of this website are not currently fully accessible or could be easier to use:

  • Some older PDF documents are not fully accessible to screen reader software due to missing titles.
  • Some links are not clearly identifiable as tabbed content.
  • Magic links login does not offer enough help or guidance.
  • Some links are missing readable text as icon buttons.
  • Focus order may be interrupted when using some modals.
  • The structure of some page content headings could be presented in a more logical order.
  • Some page titles could provide more context for the content.
  • Some layouts may appear broken when zooming in above 200% on a mobile device.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to ‘the non-compliances listed below.

Non-accessible content

We formally test the accessibility of key user journeys that represent the breadth of content across our website on a regular basis against WCAG 2.1 AA standards.

If you find something that does not work that we missed, remember to contact us.

The content listed below is non-accessible for the following reason(s):

Non-compliance with the accessibility regulations

  • The next steps in the onboarding workflow appear as disabled buttons but can still be focused, confusing users who might assume they can be activated. WCAG Reference: 4.1.2 (Name, Role, Value) | Proposed Fix Date: Dec 2025
  • When zooming above 300% or using mobile devices, the language selection button may become unusable due to limited space caused by the logo width. This makes it difficult for users with low vision who rely on zooming to select their language and proceed with login. WCAG Reference: 1.4.10 (Reflow) | Proposed Fix Date: Dec 2025
  • On the E-sign contract view, some labels are missing or not properly associated with their fields, so screen readers might not know the right information needed. WCAG Reference: 1.3.1 (Info and Relationships), 4.1.2 (Name, Role, Value) | Proposed Fix Date: Dec 2025

Preparation of this accessibility statement

This statement was prepared on May 19, 2025, and last reviewed on the same date following bug fixes.

  • The website was last tested in January 2025 against WCAG 2.2 AA standards.

  • The next scheduled testing is in January 2026 or when new functionality is released.

  • Candidate processes are tested annually or when new developments are implemented.

Testing Approach
Accessibility tests are performed manually using tools such as WebAim, WAVE, Lighthouse, and VoiceOver by our website team. Usability tests are also conducted with users who rely on assistive technologies. These tests are carried out by Tribepad.